Refund & Cancellation Policy

1. Overview of Our Policy

At TradeKatte, we are committed to delivering premium, hands-on live market education. When you enroll in our live mentorship program for the one-time fee of ₹4,999, you receive immediate access to proprietary trading methodologies, live market commentary, and continuous support.

Please review our policy regarding program cancellations, refunds, and duplicate payments before proceeding with your enrollment.

2. Nature of Service & General Refund Terms

The TradeKatte Live Trading Mentorship Program is an experiential digital educational service delivered through live interactive sessions, real-time market analysis, and a private community. Because intellectual property, live level identification, and mentorship access are made accessible immediately upon enrollment:

• Non-Refundable Once Accessed: Payments made for enrollment are strictly non-refundable once your access credentials to the private students' channel or live room have been granted.
• Trading Results Not Ground for Refund: Financial markets are inherently variable. As trading performance is subject to individual execution, broker slippage, and market conditions, personal trading losses cannot serve as grounds for a refund.

3. Our Mentorship Validity Commitment

4. Duplicate or Accidental Multiple Transfers

In the event that you accidentally transfer the enrollment fee more than once due to a network lag, banking app glitch, or accidental duplicate payment:

• 100% Refund of Excess Amount: Any duplicate payment will be refunded 100% without deductions.
• Timeline: Once you provide the UTR numbers and transaction receipts for both debits, the excess amount will be transferred back to your originating bank/UPI account within 3 to 5 business days.

5. Failed Transactions (Debited but Not Received)

Occasionally, a bank or UPI server may debit your account while showing the payment as "Pending" or "Failed". As per National Payments Corporation of India (NPCI) guidelines:

• Such transactions are held at the payment gateway or intermediary banking switch.
• If the funds do not reach our receiving account (UPI ID: chiruanandclasses@axl), the amount is automatically reversed to your source account by your bank within 24 to 48 business hours (T+1 or T+2 days).
• If the amount does reach our account successfully, you will be onboarded immediately upon sharing the bank reference screenshot.

6. How to Request Duplicate Refund Assistance

To raise a payment query or submit a duplicate payment refund request, please email us: